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ACTIVESERVER ENHANCES SUPPORT WITH INTERACTIVE
FLASH TUTORIALS
04/13/2003 - Active Server, Inc., offering
professional hosting solutions run on rock-solid hardware
and the expert services to drive your company's online success,
at very competitive prices, today announced it plans to enhance
its already comprehensive client support system with interactive
Flash tutorials.
The new interactive tutorials will:
provide customers with intuitive and easy
to follow directions
significantly reduce the number of support
tickets for routine tasks
allow Active Server clients to actually see
how things are done, rather than trying to figure it out
from reading
show our clients that Active Server is constantly
looking for newer and better ways to enahance our support
system
Active Server plans to introduce the following
six series of interactive Flash tutorials:
Helm Hosting Control Panel:
Module 1 - Creating a POP account
Module 2 - Creating an email autoresponder
Module 3 - Creating a default (catchall)
email account
Module 4 - Creating an email forwarder (redirect)
Module 5 - Creating an FTP account
Module 6 - Creating an email account in
Outlook Express
Module 7 - Using File Manager
Module 8 - Creating an ODBC DSN
Module 9 - Changing your password &
personal profile
Module 10 - Monitoring resource usage &
statistics
DNS (Domain Nameserver System) Changes:
Module 1 - Making DNS changes at 000Domains.com
Module 2 - Making DNS changes at Dotster.com
Module 3 - Making DNS changes at Enom.com
Module 4 - Making DNS changes at GoDaddy.com
Module 5 - Making DNS changes at MelbourneIT.com.au
Module 6 - Making DNS changes at NameCheap.com
Module 7 - Making DNS changes at NetworkSolutions.com
Module 8 - Making DNS changes at OpenSRS.net
Module 9 - Making DNS changes at Register.com
Module 10 - Making DNS changes at StarGate.com
Module 11 - Making DNS changes at DRAMS (dramsystem.com)
WS_FTP:
Module 1 - Configuring your site in
WS_FTP
Create a new site
Deleting an existing site
Modify an existing site
Setting startup preferences
Creating a new folder
Module 2 - Transferring files in WS_FTP
Setting options
Viewing file contents
Upload/download files
Setting file transfer mode
Module 3 - Managing your files in WS_FTP
File sorting preferences
Renaming directories
File display preferences
Creating directories
Viewing files/directories
Deleting directories
Changing directories
Setting file permissions
Cute FTP:
Module 1 - Setting your preferences
in CuteFTP
Startup launch screen
Double-click action
Connection retries
Colors, fonts, sound
Firewall Prompts
Module 2 - Configuring your site in
Cute FTP
Create a new folder
Modifying an existing site
Create a new site
Deleting an existing site
Module 3 - Transferring files in Cute
FTP
Setting file transfer mode
Viewing file contents
Upload/download files
Scheduled file transfers
Module 4 - Managing your files in Cute
FTP
Changing directories
Creating directories
File sorting preferences
Renaming directories
File display preferences
Deleting directories
Setting file permissions
Smart FTP:
Module 1 - Configuring your site in
SmartFTP
Create a new site
Deleting an existing site
Modify an existing site
Creating a new folder
Module 2 - Transferring files in SmartFTP
Setting options
Viewing file contents
Upload/download files
Setting file transfer mode
Module 3 - Managing your files in SmartFTP
File sorting preferences
Renaming directories
File display preferences
Creating directories
Viewing files/directories
Deleting directories
Changing directories
Setting file permissions
FrontPage 2002:
Module 1 - Publishing your web via HTTP
Module 2 - Publishing your web in live mode
via HTTP
Module 3 - Publishing your web via FTP
Module 4 - Deleting files off your server
Module 5 - Creating forms in FrontPage
Active Server, Inc. offering professional hosting
solutions run on rock-solid hardware and the expert services
to drive your company's online success, at very competitive
prices. More information about Active Server can be found
at www.activeserverhosting.com.
###
The foregoing contains "forward-looking
statements" which are based on management's beliefs as
well as on a number of management assumptions concerning future
events and on information currently available to management.
Such forward-looking statements are not a guarantee of performance
and are subject to a number of uncertainties and other factors,
many of which are outside Active Server's control, which could
cause actual results to differ materially from such statements.
Statements regarding the future financial results expected
to result from an acquisition are dependent upon the accuracy
of numerous assumptions and projections relating to transition
and integration costs and other factors, and no assurance
can be given of the accuracy of such statements. For a more
detailed description of factors that could cause a difference
between forward-looking statements and actual results, please
see Active Server's most recent Form 10-K, Forms 10-Q and
Forms 8-K and other filings with the Securities and Exchange
Commission. Active Server disclaims any intention or obligation
to update or revise any forward-looking statements, whether
as a result of new information, future events or otherwise.
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